Store Policy
Shipping Details

Flat rate domestic shipping $5

Express Shipping $12

Placing an Order
  1. Please allow up to 24 hours for us to process your order after it is placed.  Generally, if you place an order before 10am, it will be picked up by our courier that morning. Anything after 10am will most likely be collected the following day.

  2. During sale periods, processing time can be between 24-72 hours.

Returns / Refunds
  1. We accept online returns if you are not satisfied with your online purchase on full priced items within 7 days of receiving your order. If you wish to return an item, please contact info@thespatula.com.au

  2. Items are to be unused and still in the original packaging.

  3. If you wish to exchange for another size or different item, please pop in a pre paid postage bag with your address on it so we can send out the new item.

  4. We do not offer refunds or exchange on sale items so please choose carefully.

Privacy Policy

We restrict access to nonpublic personal information about you to those employees who have a specific business purpose in utilizing your data.

Your personal information will not be shared with any  outside party or vendors.

 

We maintain physical, electronic, and procedural safeguards that comply with federal regulations and leading industry practices to safeguard your nonpublic personal information